Frequently Asked Questions
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How long is your lead time?
Since all our products are meticulously crafted by hand and stitched using our heavy duty sewing machines, we need at least 1 week to fulfill your order/s.
Do you personalize (Name/Initials stamping)? How much?
Personalization is FREE of charge for all of our products.
- CAPITAL letters only
- Special characters and Numbers are NOT available
- Maximum of 4 letters for Leather Accessories
- Maximum of 10 letters for Leather wallets and other products
What are your shipping options?
We can have your orders shipped to any point in the archipelago for FREE thru our logistics partners GoGo Xpress and Ninja Van. Nationwide delivery schedules are as follows: 3 Business days within Metro Manila and 5-7 Business days for provincial delivery addresses (excluding holidays and natural circumstances beyond one’s control).
Same day delivery is available but is not covered by our free shipping promotion. Same day delivery shipping fee is to be shouldered by the buyer and must be paid directly to the delivery rider. Please indicate your request in the "Order special instructions" text box (Cart page) before you check out your order/s.
Same day delivery logistics partners:
• Grab Express
• Lalamove
Do you accept custom projects/designs?
YES but ONLY FOR BULK orders. Get in touch with me by sending an email to info@pamanaleathergoods.ph or send me a DM on Instagram.